Shipping Policy
📦 Shipping Policy
Thank you for shopping with LoyalTail!
We’re excited to help you spoil your furry friend. Below is everything you need to know about how we handle shipping.
🚚 Processing Time
All orders are processed within 1–3 business days after your order is placed.
Please note: Orders are not processed on weekends or holidays.
🌍 Shipping Time & Delivery Estimates
We offer worldwide shipping. Delivery times may vary based on your location.
| Location | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| Canada, UK, AUS | 8–16 business days |
| Rest of World | 10–20 business days |
📦 Tracking: Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package all the way home!
💵 Shipping Costs
We offer Free Shipping on all orders over $50.
Orders under $50 may be charged a flat shipping fee depending on the destination (typically $4.95–$9.95).
📦 Multiple Items in One Order
If you ordered multiple items, you may receive them in separate packages to ensure faster delivery from our trusted warehouse partners.
🚫 Delays & Responsibility
We do our best to deliver on time, but delays may occasionally happen due to:
- Customs processing
- Shipping carrier issues
- Weather or seasonal volume
LoyalTail is not responsible for delays beyond our control, but we’ll always do our best to help.
❗ Wrong Address Disclaimer
Please double-check your shipping address before placing your order.
We are not responsible for lost orders due to incorrect or incomplete addresses.
📬 Questions?
If you have any questions or concerns about your order, email us anytime at:
📩 myloyaltail@gmail.com
We’re here to help — for you and your pets. 🐾