FAQs

🐾 Frequently Asked Questions (FAQs) – My Loyal Tail

📦 1. What products do you sell at My Loyal Tail?

We offer a curated range of high-quality pet products including cozy beds, fun toys, stylish apparel, grooming essentials, and feeding accessories — all carefully selected with love for your furry companions.

🚚 2. How long does shipping take?

For most orders, processing takes 1–2 business days. Shipping typically takes 5–10 business days, depending on your location. You'll receive a tracking number as soon as your order ships!

🌍 3. Do you ship internationally?

Currently, we ship to selected countries. You can check shipping availability at checkout. We're constantly expanding, so stay tuned!

💸 4. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and more — all secured with top-level encryption.

🔁 5. Can I return or exchange an item?

Yes! If you're not completely satisfied, you can return or exchange your item within 14 days of receiving it. Items must be unused and in original packaging. View our full return policy.

🎁 6. Do you offer gift packaging?

Yes, we offer gift-ready packaging options at checkout. Perfect for pet birthdays, adoption anniversaries, or just to surprise a fellow pet lover!

🐶 7. Are your products safe for all pet breeds and sizes?

Absolutely! Each product is described with suitable pet size/type recommendations. Still unsure? Reach out to us — we’re happy to guide you!

💬 8. How can I contact you?

You can contact us anytime via our Contact Us page or email us at myloyaltail@gmail.com. Our support team usually replies within 24 hours.

🐾 9. Do you offer discounts or promo codes?

Yes! Sign up for our newsletter and get 10% OFF your first order — plus exclusive offers and early product launches.